OVERVIEW
Akro Soft Solutions
Akro Soft Solutions, as the name implies, solutions to delivering business outcomes and selling.Call centers play an influential role in the success of your organization. A customer-centric call center dedicated to meeting the needs of all callers quickly can increase customer satisfaction, better your company reputation, and increase brand loyalty. A poorly functioning call center that leaves callers on the line waiting a long time before receiving help can substantially hinder the growth of your business in the long term. Outsourcing your call center to AKRO SOFT SOLUTIONS can guarantee that your customers and all their needs will be well taken care of.
The Advantages of Choosing AKRO SOFT SOLUTIONS for Call Center Outsourcing
Better
Reduce Operational Costs and Better Allocate Financial Resources.
Support
Enhance Productivity to Support Stronger Long Term Growth.
Customers
Better Meet the Needs of Your Customers.
Brand
Increase Customer Satisfaction Rates and Strengthen Brand Loyalty.
Call Center Outsourcing Solutions Tailored to Fit Your Organizational Needs
All companies are different, so what is optimal for one company, is not necessarily best for another. At AKRO SOFT SOLUTIONS, we can provide you with a wide array of services and options, including:
On-site call centers
On-shore call centers
Offshore call centers
Solutions in Action for Call Center Outsourcing
Outsourced call centers with AKRO SOFT SOLUTIONS allow businesses and large enterprises to work with one of the top call center outsourcing companies and create a plan that takes your operation to the next level. We specialize in customer care, inbound and outbound sales, order processing, technical support, customer relationship management, chat support, and email response. Here are just some of the services AKRO SOFT SOLUTIONS offers to move your customer service operation forward
Multi-Channel Contact Center
Bilingual Call Center (English/Telugu/Hindi)
Inbound Call Center
Outbound Call Center
24 Hour Call Center
Call Center Technology
On-site Contact Center
When it comes to Call Centers, outsourcing enables businesses to satisfy the needs of all of their customers, no matter where they are in the world. Rather than being restricted by your business location and local work schedule, outsourcing opens up greater possibilities for connecting with your stakeholders. A 24-hour call center ensures your customers can always receive assistance, which leads to better satisfaction and loyalty in the future while setting up a call cloud center frees up valuable office space and resources. As you plan out your cloud-based call center, work with call center outsourcing companies that know your industry best.
About Us
Founded in 2015, AKRO SOFT SOLUTIONS PRIVATE LIMITED is a leading Business Process Outsourcing (BPO) company headquartered in HYDERABAD, TELANGANA. We serve ten companies in the U.S.A.
AKRO SOFT SOLUTIONS provides a wide range of outsourced back-office services, including call center services; high-volume digital mailroom and mail center management; and data entry, document processing, and document management. Our Business Engineering team delivers process improvement consulting.
Our mission is to provide our clients with superior quality services in a secure environment, competitively priced and delivered on time, thereby realizing fair compensation for our efforts and investment, enabling AKRO SOFT SOLUTIONS to continue its growth in the market place.
With on-site, onshore and offshore processing facilities, AKRO SOFT SOLUTIONS helps improve efficiency and profitability in all business functions across all industries.
Why AKRO SOFT SOLUTIONS for Call Center Outsourcing
You have hundreds of options when it comes to selecting outsourced call center services. See why AKRO SOFT SOLUTIONS, one of the top call center outsourcing companies around, is the right choice for your business. Here are just a few of the reasons why companies around the world turn to AKRO SOFT SOLUTIONS for outsourcing call center operations.
Real-Time Performance Reporting
Preserve Your Brand Culture
Employee Training, Hiring, & Retention
Worldwide Locations Support Business Continuity
Call Center Process Improvement
Security & Monitoring
AKRO SOFT SOLUTIONS allows organizations to improve their call center efficiency by providing real-time performance reporting. This enables executives to understand call traffic, monitor trends and see areas that may need more attention. Call Centers outsourcing helps you preserve your brand culture by working with agents that deliver high quality, consistent experience for every interaction. When customers need technical support, have a question about their account or want to add or remove services, they should be able to get help without delay. Outsourcing with AKRO SOFT SOLUTIONS makes it so your business continues to work for itself even when the office is closed.
